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Storm-damaged natural slate roof with a blue emergency weathering tarpaulin secured over the missing slates under a dark grey stormy sky
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Emergency Roof RepairsStorm Damage, Leaks& Make-Safe — Wirral

Fast, direct, no-drama emergency response — mobile line 07722 733343 answered outside office hours for storm damage, active leaks and structural make-safe across the Wirral and Merseyside.

10-year insurance-backed guarantee £5M public liability Most quotes booked within 48 hours
20+
Years experience
TrustMark
Government-endorsed
9.5 / 10
Fair Trades rated
£5M
Public liability
10-year
HomePro guarantee
Overview

Emergency Repairs — what, who, when & why

What it is

Emergency response for wind and storm damage, active roof leaks, dislodged slate or tile, chimney damage, dislodged lead, and structural make-safe pending a permanent repair.

Who it's for

Homeowners after a named storm, landlords with tenants reporting leaks, letting agents needing rapid response, and commercial premises with continuity concerns.

When you need it

As soon as damage occurs — mobile line covers evenings and weekends for genuine emergencies.

Why professional matters

The first 24 hours after roof damage determine whether you pay for a repair or for a repair plus internal reinstatement. Fast make-safe is the difference between an insurance excess and a full rewire.

The cost of waiting

What happens if you leave it

Damage escalation

  • One dislodged tile is a projectile in the next gust — public liability follows if it hits a car, a person or a neighbour's property.
  • Active leaks find electrics before you find them. A pendant light fitting fills with water in hours.
  • Wet insulation loses insulation value permanently and encourages mould that affects respiratory health within weeks.

Common mistakes

  • Waiting for the storm to pass before calling — the sooner we tarp and make safe, the smaller the eventual bill.
  • Accepting a chase-you-through-the-door 'roofer' who knocks after a storm without insurance or credentials.
  • Not documenting damage photographically before make-safe — insurance claims often need pre-repair evidence.
Our process

How we deliver the work

Step 1

Call

Mobile line 07722 733343 — answered outside 8am–5pm office hours for genuine emergencies.

Step 2

Attend

Same or next working-day attendance across Wirral and Merseyside. Chester and North Wales next working day.

Step 3

Make safe

Temporary tarping, lead redressing, tile refitting or ridge securing to stop water ingress and remove hazards.

Step 4

Document

Photographs of damage, make-safe and any recovered materials — supplied to you for insurance claim purposes.

Step 5

Permanent repair

Fixed-price written quote for the permanent fix, scheduled at your convenience and, where appropriate, coordinated with your insurer.

Benefits

What you get from booking RTC

Answered mobile line

07722 733343 — genuinely answered for emergencies, not routed to an overflow answering service.

Same-week permanent repair

Most storm-damage make-safes are followed by a permanent fix within 5–7 working days.

Insurance-claim documentation

Written cause-of-damage report and photographic record supplied for your insurer at no extra cost.

£5M insured

Public liability and employers' liability at £5M each with Covéa Insurance plc — properly insured to work in an emergency.

No opportunistic pricing

Same fixed-price approach as our normal work — storm response is not a licence to overcharge.

Directly-employed team

Not a network of subcontractors dispatched by a call centre — the person on your roof is the person who quoted it.

The detail

Materials, methods & specifications

Storm damage make-safe

Temporary weather-cover using heavy-duty tarpaulin secured to battens through the existing membrane, ridge and verge tiles rebedded or removed for safety, dislodged lead redressed and lightly weighted pending permanent works.

Active leak diagnosis

Water follows rafters — the drip on the ceiling is rarely below the actual entry point. We trace back to source with loft inspection, moisture readings and, if necessary, water testing.

Chimney emergency

Loose pots, cracked flaunching and dislodged crown work removed or secured. Full rebuild quoted separately once the immediate hazard is addressed.

Insurance-claim support

Written report explaining cause (storm, wind, impact), photographic evidence pre- and post-make-safe, itemised quote formatted to insurer requirements. No additional cost — this is part of the service.

Coverage & response

Wirral and Merseyside: same-day or next-day for genuine emergencies. Chester and North Wales: next working day. Genuine emergency defined as active leak, hazard to public, or structural risk.

Frequently asked

Emergency Repairs — your questions answered

How quickly can you attend an emergency?+

Same or next working day for Wirral and Merseyside for genuine emergencies (active leak, safety hazard, insurance-claim time pressure). Chester and North Wales next working day.

Are you available outside office hours?+

The mobile line — 07722 733343 — is answered outside 8am–5pm hours for genuine emergencies. Non-urgent work goes through the office line and email during business hours.

How much does emergency roof work cost?+

Every job is quoted free, fixed-price and itemised in writing after a no-obligation inspection — costs vary by pitch, access, materials and scope, so call 0800 043 1108 or request a free quote for a firm figure.

Do you work with insurance companies?+

Yes — we provide written cause-of-damage reports, itemised quotes and photographic evidence formatted to standard insurer requirements. Often this documentation alone speeds a claim by weeks.

Can you tarp a roof overnight?+

Yes — heavy-duty tarpaulin secured to battens is our standard make-safe pending permanent repair. Rated to hold through further weather until we return.

What areas do you cover for emergencies?+

Wirral, Merseyside, Chester and North Wales. Fastest response is Wirral due to our Hoylake base.

Are you insured for emergency work?+

£5M public liability and £5M employers' liability with Covéa Insurance plc — same cover as our planned work.

Do you handle chimney emergencies?+

Yes — loose pots, cracked crowns and dislodged flashings can be made safe within hours. Full rebuild quoted separately once the immediate hazard is addressed.

Next step

Get a free, fixed-price quote for emergency repairs

Free inspection, itemised written quote, 10-year insurance-backed guarantee on qualifying installs. No pressure, no call-out charge.

TrustMark · Fair Trades 9.5/10 · HomePro · £5M insured

Free quote

Tell us about your roof

Get Your Free Fixed-Price Quote

Free inspection, no obligation. Response within one working day.